Shipping policy
Shipping Policy
Thanks for shopping with Nauti Boy. We’re pumped to get your gear headed your way.
Order Processing
Orders are typically processed within 2–5 business days before shipping.
Because some of our products may be made to order, processing times can vary slightly depending on the item, order volume, and season.
Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Times
Shipping times vary based on your location and the shipping method selected at checkout.
Estimated delivery times are usually:
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Standard Shipping: 3–7 business days after processing
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Expedited Shipping: If available, delivery times will be shown at checkout
Please note that shipping times are estimates and may be affected by holidays, weather, carrier delays, or other things we can’t control — unfortunately, even the Nauti crew can’t control the tides.
Shipping Costs
Shipping costs are calculated at checkout based on your order, shipping method, and delivery location.
Any available free shipping promotions will be applied according to the details of that offer.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Nauti Boy is not responsible for orders shipped to an incorrect address entered at checkout. If you notice an address mistake, please contact us as soon as possible at:
We’ll do our best to help before the order ships, but once it’s in the carrier’s hands, we may not be able to make changes.
Lost, Stolen, or Delayed Packages
Once an order has been shipped, delivery is handled by the carrier.
Nauti Boy is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier. If your tracking shows delivered but you can’t find your package, we recommend checking with neighbors, your local post office, or the shipping carrier first.
That said, if something seems off, reach out and we’ll do our best to point you in the right direction.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include your order number, a brief description of the issue, and clear photos of the item and packaging.
If we messed it up, we’ll make it right.
International Shipping
At this time, international shipping may be limited or unavailable. If international shipping is offered at checkout, the customer is responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Questions?
For shipping questions, order help, or anything else, contact us at:
Thanks for supporting Nauti Boy. We’ll get your gear headed your way as fast as we can — so you can live free and be Nauti.